Wednesday, 19 March 2008
Cut out the Middleman and Contact the Airline Top Brass
- If you have any kind of problem on a flight, report it to flight attendants, counter staff, and other front line personnel. However, do not stop there. Usually the results will be minimal or non-existent. Instead, contact the airline's toll-free number or e-mail, and follow up by mailing copies of documentation to their postal address. Be specific with dates and times, and offer a realistic problem solution that will settle everything to your satisfaction.
29-Jan-2008 Will Jenson ID2058
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